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DHL introduces new system at 1,900 service points and recruits executive

Magdalena Robsarve, DHL. Photo: DHL
New service point system and executive recruitment.

Logistics giant DHL is preparing for the e-commerce peak season by introducing a new mobile system for all 1,900 Swedish package service points. At the same time, the Nordic management team is being strengthened with a new Head of Business Development.

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Ahead of the upcoming Christmas rush, DHL Freight is upgrading the technology at its Swedish service points. The new system, called Disa, is based on a handheld device with an integrated scanner. According to the company, this means that staff can scan packages directly on site, eliminating the need to carry shipments to a fixed terminal and thus saving time during high volumes.

Our service points are a very important part of our network and we are investing to give them the best possible conditions when package volumes grow. It can be seconds in each moment, but when large quantities of packages are handled, those seconds make a big difference for our service points, says Johan Widman, Head of Business Area e-commerce at DHL Freight Sweden.

The rollout is currently underway at a rate of over 100 service points per week and is expected to be fully completed by the end of November. The upgrade of the service point network is part of the logistics operator's ongoing investment of over 2 billion Swedish krona in Swedish e-commerce logistics.

Recruits Head from Postnord

In parallel with the technology investment, DHL Supply Chain announces that it has appointed Magdalena Robsarve as the new Head of Business Development Nordics. She will also join the Nordic management team with responsibility for driving strategic growth initiatives and customer-adapted solutions in Sweden, Finland, Denmark and Norway.

Robsarve most recently comes from PostNord TPL, where she was responsible for customer development programs and automation investments.

Magdalena's broad experience and strong business focus make her a valuable addition to our Nordic organization. As we continue to work with our growth ambitions, her expertise in customer-focused solutions and innovation will be a great asset to our business, says Otso-Tapio Forsblom, Managing Director for DHL Supply Chain Nordics.

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