The distribution includes employees throughout the organization, from those working in the warehouse and headquarters to staff in the stores.
The financial bonus will be deposited into bank accounts in connection with the summer vacation as a direct thank you for the work done during the past fiscal year.
It is incredibly pleasing to summarize the first year as an integrated company. We have exceeded budget in terms of visitors, sales and profitability, says Björn Lindblad, CEO of Mio and continues:
We are seeing a stronger economic climate and increased interest from customers who want to invest in their homes, but we can also humbly state that many of the decisions and priorities we have made in recent years are now starting to bear fruit. It is our employees who have made this possible.
Historical Customer Satisfaction
In addition to the financial successes, the business is also showing progress in other areas.
This concerns customer experiences, where the furniture chain has registered its highest ratings ever in measurements of loyalty and customer satisfaction, so-called NPS. This is a key figure that management points to as a cornerstone of the company's future development.
The fact that customers give us the highest satisfaction ratings we have ever measured is perhaps the most important result of all. It is fully in line with our vision of helping customers create their dream homes, says Björn Lindblad.